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Customer Service Representative Baltimore

Customer Service Representative

Part Time • Baltimore
Benefits:
  • Bonus based on performance
  • Free uniforms
  • Paid time off
Part-Time Customer Service Representative

Mosquito Joe of Baltimore & Annapolis

Are you organized, dependable, and great with people? Do you enjoy helping customers, solving problems, and being part of a strong team?
Mosquito Joe of Baltimore & Annapolis is hiring a Part-Time Customer Service Representative to support our growing business.

This role is ideal for someone who takes pride in great service, communicates professionally, and enjoys making a difference for customers every day. At Mosquito Joe, our mission is to make every customer feel confident, cared for, and excited.


What You’ll Do

You’ll help support our customers and office team through important daily follow-up and communication tasks, including:
  • Managing accounts receivable follow-up and updating payment information
  • Following up with new customers after sign up
  • Calling customers after resprays or service visits 
  • Answering customer questions by phone, text, and email
  • Supporting other customer service and office tasks as needed

What We’re Looking For

Someone with:
  • Friendly, professional, and confident communication skills
  • Comfort making outbound service calls and handling customer conversations
  • Strong organizational skills and attention to detail
  • Reliability, punctuality and self-motivation
  • A positive customer-first mindset
  • Ability to multitask in a fast-paced environment 
Prior customer service or office experience is preferred.

 
Our Values: GOATS

We hire people who live our values every day.

Grit
Prepared and focused, persistent under pressure, able to solve, adapt, and progress, finish strong, and take pride in results.

Outstanding Service
Every interaction counts, clear and friendly communication, respect people and property, deliver a consistent and reliable experience, and help customers feel confident, cared for, and excited.

Accountability
Own the outcome, keep our promises, resolve issues quickly and thoughtfully, speak honestly, learn and improve.

Teamwork
One team with one mission, help each other win, communicate early, and respect teammates.

Safety
Protect customers and team, follow the process, never cut corners, care builds trust.

 

Position Details

Position: Part-Time Customer Service Representative
Schedule: Monday through Friday, 10:00 AM to 2:00 PM (May 2026 to August 2026)
Hours: 20 hours per week
Pay: $18/hr + Performance Bonus
Location: Glen Burnie, MD

 

Apply Today

If you enjoy helping people, staying organized, and being part of a winning team, we’d love to hear from you.
Compensation: $18.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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WHAT OUR BRAND OFFERS*:

Paid Holidays

Weekends-Off

Paid Time Off 

 

 

Competitive Pay
We offer industry-leading wages and a bonus structure to benefit top employees.
Fun Culture
We are committed to make outside fun again. If you like to work hard, play hard, this is the place for you.
Nationally Recognized Brand
We are a locally owned and operated business, and part of the Mosquito Joe franchising system, the country's leading outdoor pest control company and recognized across the country.
No Nights, Limited Weekends & Holidays
Work hard during the week so that you can enjoy nights, weekends, and holidays with your friends and family.
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